Service Availability

I. Overview

This document forms part of the legal and operational framework governing the use of this website and associated activities.

MILAN INNOVATIONS LLC provides digital products and services with the objective of ensuring broad, reliable, and consistent availability to users worldwide.

II. Global Availability

Services are intended to be accessible on a global basis. Digital delivery enables access across multiple regions without the limitations associated with physical distribution.

Availability is designed to be continuous and scalable, subject to technical, legal, and regulatory conditions.

III. Legal and Regulatory Restrictions

Availability of services may be limited or restricted in certain jurisdictions in order to comply with applicable laws, regulations, and international obligations.

Such restrictions may arise from:

• economic or trade sanctions
• export control regulations
• governmental restrictions imposed by the United States or other competent authorities
• international measures relating to security, conflict regions, or restricted territories

In such circumstances, services may not be offered, or access may be limited, where the provision of services would be inconsistent with applicable legal or regulatory requirements.

IV. Jurisdictional Limitations

Certain regions may be subject to restrictions due to elevated regulatory risk, compliance considerations, or limitations in enforcing legal protections.

Access may therefore be restricted or unavailable in jurisdictions where:

• legal frameworks do not adequately support the provision of digital services
• compliance obligations cannot be reasonably met
• enforcement of contractual or legal rights is uncertain or impractical
• there are heightened risks associated with misuse or regulatory uncertainty

These limitations are applied with the objective of maintaining lawful, stable, and responsible operations.

V. Intellectual Property and Risk Management

To protect intellectual property rights and maintain responsible operations, MILAN INNOVATIONS LLC reserves the right to restrict or limit access to services in certain jurisdictions where there is an elevated risk of unauthorised use, infringement, or misuse of digital content.

Such determinations may be based on factors including:

• effectiveness of local intellectual property enforcement
• legal and regulatory uncertainty
• prevalence of unauthorised distribution or misuse
• limitations in the ability to enforce contractual rights
• overall compliance and operational risk assessments

Access restrictions may be applied where the provision of services would expose the Company to disproportionate legal, financial, or operational risk. These measures are implemented on a neutral, case-by-case basis and may be updated periodically.

VI. Operational Considerations

Access to services may also be affected by external and technical factors, including:

• internet connectivity and infrastructure
• regional network limitations or disruptions
• service provider availability
• system maintenance, updates, or technical adjustments

Reasonable efforts are undertaken to minimise disruption and maintain consistent service performance.

VII. Service Continuity

Systems are designed to support continuous and reliable access. While uninterrupted availability cannot be guaranteed, appropriate measures are implemented to ensure stability and prompt restoration of services in the event of interruptions.

VIII. Fair and Responsible Access

Services are provided in a manner consistent with applicable legal standards and responsible operational practices. Availability decisions may take into account compliance obligations, risk management considerations, and the need to maintain the integrity of systems and services.

IX. Support

In the event of access-related issues, support is available through the designated communication channels. All enquiries are reviewed and addressed in accordance with applicable procedures.